{"id":9323,"date":"2022-09-15T09:08:16","date_gmt":"2022-09-15T09:08:16","guid":{"rendered":"http:\/\/pioneersit.com\/dynamics-365-for-customer-service\/"},"modified":"2022-11-17T12:43:28","modified_gmt":"2022-11-17T12:43:28","slug":"dynamics-365-for-customer-service","status":"publish","type":"page","link":"https:\/\/pioneersit.com\/ar\/microsoft-dynamics-365\/dynamics-365-for-customer-service\/","title":{"rendered":"Dynamics 365 for Customer Service"},"content":{"rendered":"<section class=\"l-section wpb_row height_large width_full with_img parallax_ver\"><div class=\"l-section-img\" role=\"img\" data-img-width=\"1898\" data-img-height=\"991\" style=\"background-image: url(https:\/\/pioneersit.com\/wp-content\/uploads\/2021\/09\/crm-e.png);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-6a10d63fadd78\" data-id=\"6a10d63fadd78\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"ult-spacer spacer-6a10d63fadd94\" data-id=\"6a10d63fadd94\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_custom_heading text=&#8221;Dynamics 365 for Customer Service&#8221; font_container=&#8221;tag:h1|text_align:center|color:%23e8e8e8&#8243; google_fonts=&#8221;font_family:Hind%3A300%2Cregular%2C500%2C600%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%7D&#8221;]<\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#a70f0f\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"true\"  data-custom-vc-row=\"\"  data-vc=\"7.9\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_medium with_shape\"><div class=\"l-section-overlay\" style=\"background:#f4f4f4\"><\/div><div class=\"l-section-shape type_tilt pos_bottom\" style=\"height:15vmin;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 64 8\" preserveAspectRatio=\"none\" width=\"100%\" height=\"100%\">\r\n\t<path fill=\"currentColor\" d=\"M64 7.9 L64 10 L0 10 L0 0 Z\"\/>\r\n<\/svg><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Customer service is a key aspect of an organization\u2019s customer engagement strategy. Your customers perception of you is often directly tied to the service that you are providing them. As an organization it&#8217;s important that you find out what your customers\u2019 expectations are as well as understand what they consider to be good customer service. Once you better understand what your customers are expecting, you can more effectively implement a strategy to servicing your customers.<strong> Microsoft Dynamics 365 Customer Service<\/strong> has many features that organizations can use to manage the services they provide to customers.<\/p>\n<\/div><\/div><div class=\"w-video align_none ratio_16x9 has_iframe\"><div class=\"w-video-h\"><iframe title=\"Youtube video player\" src=\"\/\/www.youtube.com\/embed\/fda3ucI1BO8?autoplay=0&controls=1&origin=https:\/\/pioneersit.com\/ar\/&loop=0&mute=0\" allowfullscreen=\"1\" loading=\"lazy\"><\/iframe><\/div><div class=\"w-video-icon\" style=\"font-size:1.5rem;background:rgba(0,0,0,0.5);color:#fff\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_medium\"><\/div><div class=\"w-image style_outlined align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"1956\" height=\"1070\" src=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/customer-engagement.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/customer-engagement.png 1956w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/customer-engagement-300x164.png 300w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/customer-engagement-1024x560.png 1024w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/customer-engagement-18x10.png 18w\" sizes=\"auto, (max-width: 1956px) 100vw, 1956px\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/pioneersit.com\/wp-content\/uploads\/2019\/12\/erp6-2-750x469-1.jpg)\" data-image-id=\"id^7329|url^http:\/\/pioneersit.com\/wp-content\/uploads\/2019\/12\/erp6-2-750x469-1.jpg|caption^null|alt^null|title^erp6-2-750x469-1|description^null\" data-ultimate-bg-style=\"vcpb-animated\" data-bg-img-repeat=\"repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"0\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"false\" data-rtl=\"true\"  data-custom-vc-row=\"\"  data-vc=\"7.9\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ult-easy-separator-7910003196a10d63faecb4\" class=\"ult-easy-separator-wrapper ult-responsive ult-top-easy-separator  \" style=\"\" data-vc-row=\"wpb_row\"  data-ultimate-target='#ult-easy-separator-7910003196a10d63faecb4'  data-responsive-json-new='{\"width\":\"\"}' ><div class=\"ult-easy-separator-inner-wrapper\"><div class=\" ult-animation ult-animate-viewport \" style=\"opacity:0;\"   data-animate=\"\"  data-animation-delay=\"\"  data-animation-duration=\"\"  data-animation-iteration=\"\"  data-opacity_start_effect=\"\"><img decoding=\"async\" class=\"ult-easy-separator-img\" alt=\"\" src=\"\" \/><\/div><\/div><\/div>[vc_custom_heading text=&#8221;Dynamics 365 for Customer Service&#8221; google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;]<div class=\"w-separator us_custom_b89af2a0 size_custom\" style=\"height:2px\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section no_indents\" id=\"1630844954652-8fbbb804-7c69\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1630844954652-8fbbb804-7c69\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Overview of the customer service landscape<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1630844954652-8fbbb804-7c69\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Addressing and solving customer or product issues<\/li>\n<li>Receiving and answering customer questions<\/li>\n<li>Collecting and applying customer feedback<\/li>\n<li>Proactive support<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section no_indents\" id=\"1630876861424-07c131e8-bc72\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1630876861424-07c131e8-bc72\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How to Acquire in a Cost-Effective and Strategic Manner?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1630876861424-07c131e8-bc72\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul style=\"font-weight: 400;\">\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Boost vendors involvement<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">To improve the budgeting procedure<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Simplify the purchase procedures.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Develop distribution channels more quickly.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Make informed purchasing decisions.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section no_indents\" id=\"1631539804155-edcf9f08-0573\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1631539804155-edcf9f08-0573\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How to get a clear and flexible organization?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1631539804155-edcf9f08-0573\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul style=\"font-weight: 400;\">\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"none\">Regularly organised in almost real time.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"none\">Boost forecast precision.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"none\">To avoid any potential stockouts,<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span data-contrast=\"none\">Warehouse distribution is improved.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"none\">Collaboration in real time is feasible.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_custom\" style=\"height:90\"><\/div><div class=\"ult-animation  ult-animate-viewport  ult-no-mobile \" data-animate=\"rollIn\" data-animation-delay=\"0\" data-animation-duration=\"3\" data-animation-iteration=\"1\" style=\"opacity:0;\" data-opacity_start_effect=\"\"><div class=\"w-image us_custom_47474b22 us_animate_this style_outlined align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/Capability_1_Benefit_customer-survice-dynamics-365.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/Capability_1_Benefit_customer-survice-dynamics-365.png 1600w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/Capability_1_Benefit_customer-survice-dynamics-365-300x169.png 300w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/Capability_1_Benefit_customer-survice-dynamics-365-1024x576.png 1024w, https:\/\/pioneersit.com\/wp-content\/uploads\/2022\/10\/Capability_1_Benefit_customer-survice-dynamics-365-18x10.png 18w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Why Pioneers ?&#8221; google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;]<div class=\"w-separator us_custom_b89af2a0 size_custom\" style=\"height:2px\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium with_img parallax_ver parallaxdir_reversed\"><div class=\"l-section-img\" role=\"img\" data-img-width=\"1529\" data-img-height=\"797\" style=\"background-image: url(https:\/\/pioneersit.com\/wp-content\/uploads\/2021\/09\/2-blurred.png);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"color: #999999;\"><span style=\"color: #e8e8e8;\"><strong>Pioneers&#8217;<\/strong><\/span> team of engineers and professionals will work with you to completely comprehend your environment and develop solutions that are unique to your company.<br \/>\nWe offer Sales Business Process advice, configuration\/workflow development, system integration\/data conversion, and full solution integration to equip your staff and customers with the tools and data they need to succeed.<br \/>\nAll of this is supported by more than <strong><span style=\"color: #e8e8e8;\">18 years of technology field experience<\/span> <\/strong>and more than <strong><span style=\"color: #e8e8e8;\">10 years in the ERP industry<\/span><\/strong>, with the mission of <em><span style=\"color: #e8e8e8;\">&#8220;delivering the best IT solution for your organization.&#8221; <\/span><\/em><br \/>\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_medium\"><\/div><div class=\"w-image align_center us_animate_afr\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"318\" height=\"100\" src=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2020\/05\/microsoft-partner-1.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/pioneersit.com\/wp-content\/uploads\/2020\/05\/microsoft-partner-1.jpg 318w, https:\/\/pioneersit.com\/wp-content\/uploads\/2020\/05\/microsoft-partner-1-300x94.jpg 300w\" sizes=\"auto, (max-width: 318px) 100vw, 318px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/pioneersit.com\/wp-content\/uploads\/2021\/09\/2-blurred.png)\" data-image-id=\"id^7915|url^http:\/\/pioneersit.com\/wp-content\/uploads\/2021\/09\/2-blurred.png|caption^null|alt^null|title^2 blurred|description^null\" data-ultimate-bg-style=\"vcpb-animated\" data-bg-img-repeat=\"repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"0\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"false\" data-rtl=\"true\"  data-custom-vc-row=\"\"  data-vc=\"7.9\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"Dynamics 365 for Customer Service\" font_container=\"tag:h1|text_align:center|color:%23e8e8e8\" google_fonts=\"font_family:Hind%3A300%2Cregular%2C500%2C600%2C700|font_style:700%20bold%20regular%3A700%3Anormal\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22%23e8e8e8%22%7D%7D\"] Customer service is a key aspect of an organization\u2019s customer engagement strategy. Your customers perception of you is often directly tied to the service that you are providing them. As an organization it&#8217;s important that you find out what your customers\u2019 expectations are as well as...","protected":false},"author":8,"featured_media":0,"parent":9747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9323","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/pages\/9323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/comments?post=9323"}],"version-history":[{"count":1,"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/pages\/9323\/revisions"}],"predecessor-version":[{"id":9324,"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/pages\/9323\/revisions\/9324"}],"up":[{"embeddable":true,"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/pages\/9747"}],"wp:attachment":[{"href":"https:\/\/pioneersit.com\/ar\/wp-json\/wp\/v2\/media?parent=9323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}