Dynamics 365 Customer Engagement increases your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter.
A robust CRM is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored.
Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.
About the product
- Works inside Microsoft Dynamics ERP
- Complete Off-line mode
- Invoice registration
- Cash, wire transfer, cheque payment collection
- Receipts Printing
- End-of-day report
- Credit balance, credit limits, dues
- Inventory visibility and tracking
- Complete customer information
- Geo-location enabled
- Sales route management
- Live fleet monitoring
- Heat maps
- Fleet route compliance analytics
- Barcode scanning
- Approvals
- Merchandise
