.

FAQ — Dynamics 365

FAQ

Questions about integrating Salla with Dynamics 365 CRM

Quick and clear answers to help you get started fast.

العربية

I don’t currently have Dynamics 365. Do I need a CRM system beforehand to connect?

Yes, you must have a valid Microsoft Dynamics 365 CRM subscription license that includes the Customer Service module to use our application for connection.

How do I get started and get Dynamics 365 CRM for my Salla store?

Since having Dynamics 365 is a requirement for connection because our application acts as the Salla CRM connector, we’re here to help: We offer and provide Dynamics 365 CRM for Customer Service. Contact us for a free consultation to help you choose a license, and then we’ll start enabling two-way synchronization to adopt a 360-degree view of the customer and benefit from store data automation immediately.

What makes Dynamics 365 CRM different from other available systems?

As part of the Microsoft ecosystem, which includes Power Platform, it ensures high security and reliability, and provides access to advanced 365 insights to monitor CRM performance.